Telling Tales

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Telling Tales

Telling TalesTelling TalesTelling Tales
  • Home
  • Telling Your Story
  • Packages and Pricing
  • Booking
  • Weddings

Privacy Policy

Privacy Policy

Effective Date: 29 July 2025

Telling Tales is committed to protecting your privacy and handling your personal information with transparency, care, and respect. This Privacy Policy explains what information we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).

Who We Are

Business Name: Telling Tales
Owner: Marie Feely
Location: Dublin, Ireland
Email: tellingtales1.0@gmail.com


We are the data controller for the personal data you provide.


What Personal Data We Collect

We may collect and process the following types of personal information:

  • Your name and contact details (email address, phone number, address)
     
  • Interview content (notes, transcripts, or audio/video recordings)
     
  • Biographical or personal story information you choose to share
     
  • Photos or documents you provide for inclusion in your story
     
  • Payment details (processed securely via trusted third parties)
     
  • Any correspondence or project-related communication
     

How We Use Your Data

We collect and use your data for the following purposes:

  • To conduct and record interviews
     
  • To write and deliver your personal or family story
     
  • To communicate with you about your project
     
  • To process payments and issue invoices
     
  • To comply with any legal or tax obligations
     

We will never sell or misuse your data.


Legal Basis for Processing

Under the GDPR, we process your personal data based on:

  • Consent – You provide clear permission for us to use your information
     
  • Contract – Processing is necessary to deliver the service you’ve requested
     
  • Legal obligation – For bookkeeping, taxation, or regulatory purposes
     

How We Store and Protect Your Data

Your data is stored securely and handled with care:

  • Digital files are stored on password-protected devices or secure cloud platforms
     
  • Printed materials are kept in a secure location
     
  • Access is limited to [Your Name] and trusted service providers (only when necessary)
     
  • Files are encrypted or deleted when no longer needed
     

How Long We Keep Your Data

We retain personal data for up to 12 months after project completion unless agreed otherwise. You may request early deletion at any time.


Sharing Your Data

Your information is confidential. We do not sell or share it with third parties, except:

  • With your explicit consent (e.g., sharing a story with a family member)
     
  • With service providers who assist with printing, email, or payment processing (only as necessary)
     
  • When required by law (e.g., tax authorities)
     

Your Rights Under GDPR

You have the right to:

  • Access the personal data we hold about you
     
  • Request correction of any inaccurate data
     
  • Request deletion of your data at any time
     
  • Withdraw consent where processing is based on it
     
  • Lodge a complaint with the Data Protection Commission at www.dataprotection.ie
     

To exercise any of these rights, please contact us at tellingtales1.0@gmail.com


Cookies and Website Tracking

Our website may use cookies to improve your browsing experience and collect limited analytics data. You can adjust your cookie settings through your browser. We do not use cookies to collect personal information without your knowledge.


Contact Us

If you have questions about this policy or how your data is handled, please contact:


Marie Feely
Email: tellingtales1.0@gmail.com

Cookies

Cookie Policy

Effective Date: 29 July 2025
This website uses cookies to enhance your experience and to collect limited information about how visitors use the site.


What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help remember your preferences, improve site performance, and sometimes track usage for analytics.


Types of Cookies We Use:

  • Essential Cookies – Required for basic website functionality.
     
  • Performance/Analytics Cookies – Help us understand how visitors use the site (e.g., via Google Analytics).
     
  • Functionality Cookies – Remember choices you make (e.g., preferred language).
     

Your Control

When you visit this site, you may see a cookie banner or popup. You can accept or decline cookies. You can also manage cookies through your browser settings at any time.


Note: Disabling cookies may affect your experience of this website.


Terms & Conditions

Effective Date: 29 July 2025
Welcome to Telling Tales. By using this website or purchasing our services, you agree to the following terms:


1. Services Offered

We provide bespoke personal history writing services, including interviews, editing and printed or digital story production.


2. Intellectual Property

All writing and content produced by us remains your intellectual property once the final payment is made. Draft materials and content not used in the final product remain the property of the writer unless otherwise agreed.


3. Payment & Refunds

A deposit is required to begin work. Full payment is due upon completion of the agreed project. Because of the personalised nature of the service, refunds are not typically issued once writing has begun but we are committed to making sure you’re happy with the final result and will work with you during revisions.


4. Revisions

All packages include at least one round of revisions. Additional revisions can be arranged for a fee.


5. Confidentiality

All personal stories, interviews, and correspondence are handled with complete confidentiality and in line with our Privacy Policy.


6. Cancellation

If you wish to cancel your project before writing begins, please contact us as soon as possible. Deposits may be retained to cover time spent preparing or conducting interviews.


7. Limitation of Liability

We are not liable for any loss or damage related to the use or sharing of the final written content by you or others once delivered.


Disclaimer

The content provided on this website is for general information only and is subject to change without notice. While we take care to ensure the accuracy of the information provided, we do not guarantee that all content is free from errors.


Any writing created through our services is based on the stories, memories, and accounts provided by the client. We do not independently verify the factual accuracy of personal narratives unless specifically requested to do so.


The final written works are meant for personal use, family sharing or gifting, and not intended for legal, financial, or medical documentation purposes.

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Telling Tales

thetellingtales1.0@gmail.com

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